No Ads Showing
Verify Meta integration is connected (Settings → Integrations)
Check filter settings (may be too restrictive)
Ensure you have active campaigns in Meta
Try clearing all filters
Transform Taking Too Long
Transforms are async and can take 1-2 minutes
Check progress indicator
If stuck >5 minutes, refresh and try again
Complex transforms (Hybrid with 4+ ads) take longer
Composer Not Generating
Ensure all required fields are filled (Objective, Brand, Title)
Check internet connection
Try simplifying inputs
Contact support if repeated failures
Campaign Launcher Not Working
Verify integration permissions (need Meta Business Manager access)
Check that selected ads have all required fields (image, headline, text)
Ensure budget and targeting are valid
Use "Action" delivery method if direct launch fails
Teardown Missing Data
Some ads lack full data (competitor ads may have limited info)
Teardown works best with complete ads (image + headline + primary text)
Manual uploads need full details for best analysis
Can't Save to Vault
Check workspace storage limits (tier-based)
Ensure ad has been fully loaded
Try creating collection first, then adding ads
Contact support if issue persists
Need Help?
Check Actions Guide for creating tasks from Ad Genius
See Personas Guide for audience targeting
Review Vault Guide for organizing saved ads
See Brand Guide for maintaining voice consistency
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