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Troubleshooting

Updated over 2 months ago

No Data Showing

  • Ensure Meta Ads integration is connected

  • Verify Shopify integration is active

  • Check date range has activity

  • Refresh connection in settings

Unexpected Numbers

  • Verify correct timeframe selected

  • Check if segment filter is applied

  • Compare sum vs average view

  • Look for campaign changes or promotions

Conversion Rates Seem Wrong

  • Ensure tracking pixels are installed correctly

  • Check for attribution window issues

  • Verify all stages tracking properly

  • Review Meta Events Manager

Can't See Improvement from Changes

  • Give changes 7+ days to show impact

  • Check if traffic volume is sufficient

  • Verify changes were actually implemented

  • Compare same time periods

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