No Personas Generated:
Verify integrations connected (Shopify, Meta Ads)
Ensure sufficient data (need 30+ days of activity)
Check that data sync is working
Contact support if issue persists
Personas Don't Match Your Audience:
AI uses available data - may need more time
Manually create or edit personas
Add custom insights from customer knowledge
Update as you collect more data
Too Many Personas:
Merge similar segments
Focus on top 3-5 performers
Archive low-volume personas
Simplify for execution clarity
Persona Performance Unclear:
Tag campaigns by persona
Track metrics separately per persona
Use UTM parameters for attribution
Create persona-specific landing pages
Need Help?
Check Ad Genius Guide for using personas in creative
See Funnel Architect Guide for persona segmentation
Review Goals Guide for persona-specific objectives
Click on the messenger in the bottom right corner or email [email protected].