Goal Status Not Updating
Verify key result values are updated
Check deadline is in the future
Refresh the page
If issue persists, re-edit and save goal
Can't Create Goal
Ensure all required fields are filled (title, icon, owner, deadline)
Must have at least one key result
Check date format is valid
Verify you're authenticated
Progress Calculation Seems Wrong
Double-check current and target values
Ensure unit is consistent
Status is based on progress vs time remaining, not just percentage
Example: 30% done with 60% time elapsed = "Behind" (not "On Track")
Owner Not Showing
Owner field is free text (not user selection)
Type the name or email
Can be edited later if needed
Need Help?
Check Dashboard Guide for connecting metrics
See Actions Guide for creating tasks from goals
Review KPI Brain Guide for advanced metrics
Click on the messenger in the bottom right corner or email [email protected]