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Troubleshooting

Updated over 2 months ago

Goal Status Not Updating

  • Verify key result values are updated

  • Check deadline is in the future

  • Refresh the page

  • If issue persists, re-edit and save goal

Can't Create Goal

  • Ensure all required fields are filled (title, icon, owner, deadline)

  • Must have at least one key result

  • Check date format is valid

  • Verify you're authenticated

Progress Calculation Seems Wrong

  • Double-check current and target values

  • Ensure unit is consistent

  • Status is based on progress vs time remaining, not just percentage

  • Example: 30% done with 60% time elapsed = "Behind" (not "On Track")

Owner Not Showing

  • Owner field is free text (not user selection)

  • Type the name or email

  • Can be edited later if needed


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