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Best Practices

Updated over 2 months ago

Create Actions Immediately

When you spot something that needs attention, create an action right away. The context is freshest in your mind, and smart routing will preserve all the relevant details.

Use Descriptive Titles

Make it clear what needs to be done at a glance:

  • βœ… "Review Facebook ad set 123 - CPA increased 40%"

  • ❌ "Check something"

Add Context in Descriptions

Future you (or your teammate) will thank you:

  • Why is this action needed?

  • What should the outcome be?

  • Any specific steps or considerations?

Set Appropriate Priority

  • Urgent: Needs immediate attention (e.g., ad account issues, customer escalations)

  • High: Important, should be done soon (e.g., campaign optimizations, follow-ups)

  • Medium: Normal priority (e.g., routine reviews, scheduled tasks)

  • Low: Nice to have (e.g., research, exploration)

Assign to the Right Person

Choose the team member best equipped to handle the action. Notifications will ensure they're aware of the new task.

Use Smart Routing

When you need to act, click "Go to Page" to jump directly to the source context. No more hunting through tabs or trying to remember where you saw something.

Keep Your Action List Clean

  • Complete actions when done

  • Cancel actions that are no longer relevant

  • Archive old completed items periodically

  • Use filters to focus on active work

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